FAQ
Are MACRONS products non-GMO, vegan, or gluten-free?
At MACRONS, we focus on offering quality supplements that support everyday wellness. Product features such as non-GMO, gluten-free, vegetarian, or vegan suitability will be stated clearly on the relevant product page or label, so you can choose what best fits your lifestyle.
Do MACRONS products contain caffeine or stimulants?
Most MACRONS supplements are formulated for daily wellness support and do not contain caffeine unless stated on the product label. For products that include caffeine or stimulant-type ingredients, this will be clearly listed in the ingredients section.
Are MACRONS products tested for quality?
MACRONS is committed to product quality and ingredient transparency. Please refer to each product label for specific ingredient information, and contact us if you need more details about a particular product.
Are MACRONS products HSA approved?
In Singapore, health supplements are generally not approved or licensed by HSA before sale. MACRONS products are positioned as health supplements and are not intended to diagnose, treat, cure, or prevent any disease. Customers should always read the product label and use supplements as directed.
Where are MACRONS products manufactured?
Manufacturing details may vary by product. Please refer to the individual product label or product page for the most accurate information about each supplement.
Are MACRONS products halal or kosher certified?
Some MACRONS products may be suitable for customers with halal, vegetarian, or other lifestyle preferences, but suitability depends on the individual product formula. Please check the product label or contact us before purchasing if you have specific dietary requirements.
Where do MACRONS ingredients come from?
MACRONS selects ingredients with quality, safety, and everyday wellness in mind. Ingredient sources may differ by product, and key ingredient information will be shown on the product label or product page.
Are MACRONS products free from artificial colours, flavours, or preservatives?
Where applicable, product features such as no artificial colours, no artificial flavours, or no preservatives will be clearly stated on the product page or label. Always refer to the individual product packaging for the most accurate information.
What capsule or softgel materials are used?
Capsule and softgel materials may differ depending on the product. Some products may use gelatin, while others may use vegetarian capsule materials. Please check the product label or product page for details.
Can MACRONS supplements be taken daily?
Many MACRONS supplements are designed for daily wellness support when taken according to the recommended serving instructions. If you are pregnant, nursing, taking medication, have a medical condition, or are unsure whether a supplement is suitable for you, please consult a healthcare professional before use.
Are MACRONS bottles safe for product storage?
MACRONS packaging is selected to help protect product quality and freshness. Please keep bottles tightly closed and store them according to the instructions on the label.
What is your return and refund policy?
Return and refund eligibility depends on the condition of the item and the order situation. Please refer to our Return & Refund Policy page for full details, or contact our support team for assistance.
What is your shipping policy and delivery time?
We aim to process orders as quickly as possible. Delivery time may vary depending on the delivery method, courier, and location. Tracking details will be provided where available.
Do you ship outside Singapore?
MACRONS primarily serves customers in Singapore. International shipping availability may vary, so please check our shipping options at checkout or contact us for assistance.
How can I track my order?
Once your order has been processed and shipped, you will receive tracking information where applicable. You can use the tracking number to check your parcel status with the courier.
How should I store MACRONS supplements?
Store supplements in a cool, dry place away from direct sunlight and moisture. Keep the bottle tightly closed and out of reach of children. Refrigeration is not required unless stated on the product label.
Can I take MACRONS supplements with medication or other supplements?
Please consult a healthcare professional before taking supplements together with medication or other supplements, especially if you have a medical condition, are pregnant or nursing, or are managing specific health concerns.
What is the recommended dosage for each product?
The recommended serving size and directions are stated on each product label. Always follow the instructions provided and do not exceed the recommended serving unless advised by a healthcare professional.
Are MACRONS supplements suitable for children, seniors, or pregnant/breastfeeding women?
Suitability depends on the product. Some supplements may not be suitable for children, pregnant or breastfeeding women, or individuals with certain health conditions. Please check the product label and consult a healthcare professional if unsure.
What quality claims or certifications do MACRONS products carry?
Any quality features, certifications, or suitability claims will be shown on the relevant product label or product page where applicable. We recommend checking each product individually, as features may vary between supplements.